Woodlands

#03-04 Civic Centre

6363 3350

Beach Road

#02-12/13/14 City Gate

6974 1800

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Join Us

Customer Service Officer

JOB DESCRIPTION

  • Greet, screen and register patients 
  • Schedule, reschedule and cancelling appointments
  • Answering enquiries by phone or in person.
  • Dispense medication
  • Give post-operative instructions Financial counselling
  • Handling incoming and outgoing calls
  • Liaising with vendors, dental labs and other stakeholders
  • Communicating with patients via electronic means eg. SMS, WhatsApp, emails
  • Basic oral hygiene instruction

RESPONSIBILITIES

  • Candidate must possess at least “N” Level/ “O” Level/ NITEC in any field.
  • Good command of English
  • A local second language is preferred
  • Confident with computer usage
  • Good phone skills 
  • Friendly and helpful in nature
  • Enjoys meeting and interacting with people
  • Able to priorities and focus in a fast-paced environment
  • Must work in shifts including evenings and Saturdays 
  • Training is provided. However, candidates with past work experience in customer service industry / dental clinic reception are preferred.
Dental Assistant

JOB DESCRIPTION

  • Ensuring the comfort of the dental patient
  • Assisting the dentist in performing dental procedures
  • Assisting the dentist in taking intra-oral photos and radiological examinations.
  • Assisting the dentist in keeping accurate dental records
  • Ensuring the cleanliness of the dental treatment room and all clinical areas
  • Infection control of dental chair, all other dental equipment and instruments
  • Restocking and preparing all materials needed for dental patient care

 

RESPONSIBILITIES

  • Candidate must possess at least “N” Level/ “O” Level/ NITEC in any field.
  • Required language(s): English
  • Training is provided.
  • Candidates with relevant past experience are preferred.
  • Must work in shifts including evenings and Saturdays.
  • This job is suitable for active and energetic individuals who like working with their hands.

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